Return and Exchange Policy

To ensure that you get the desirable product, we allow a seven-day product return period. Any product return application outside this period will not be entertained.

All returned product must be unused and the original package should be kept.

Return：

We do not offer return for personal products like socks and hats or food, magazine and fragile or dangerous products 

The original receipt must be available for application of return.

Money return：

Once the returned product is received, we would contact you through email for acceptance of product return and if so, the arrangement of money return. 

Money would be returned to your credit card account or according to the original payment method if the return is accepted. Please be reminded that 5% transaction fee will be deducted from the refund amount. Also, if the order is free shipping, the shipping cost incurred is not refundable.

Please be also reminded that 5% transaction fee will also be incurred if you would like to cancel the order before the item is dispatched.

It would take around 5-10 working days for the arrangement of money return. If you do not receive the money, please contact us through email. to info@wildholics.com

Discount products：

No product return for discount products

Exchange︰

Exchange service are offered only to wrong deliveries or product damage not caused by client. If needed, please email to info@wildholics.com and send the product to the following address︰

Address：Room 605, Block B, Hoi Luen Industrial Centre, 55 Hoi Yuen Road, Kwun Tong
Phone number：3743 0337 
Contact person：Mr Choy

Arrangement for product return︰

You have to bear the delivery fee to return the product back to our company. Any unpaid delivery fee would be deducted from the money to be returned to your account.